Terms & Policies

 

PAYMENT

I accept all major credit cards.
I charge GST on product and services.
All transactions are secure and encrypted. Your payment information is not stored in the system

SHIPPING

All orders are carefully packaged and shipped once payment has been confirmed. We typically ship once a week.

How much is shipping?
It depends the size of your painting, print or how many cards you are buying free shipping in Canada in orders more than $75+ .

Please be sure your shipping address is correct, as we are not responsible for orders shipped to the wrong location. We are also not responsible for any additional postage required to re-ship the order, if the package is returned to us for any reason (unless we mistakenly shipped it the incorrect address, of course).

When will my order arrive?
Most orders ship within 3 to 5 business days unless specified on the listing. A tracking link will be emailed to you as soon as your order ships. Once shipped, transit time is 2-7 days in Canada. International orders average 3-4 weeks transit time.
If it’s a commission it takes 4 weeks for having the finish product plus the information above.

Which shipping carrier do you use?
All packages are shipped via Canada Post, through either First Class Mail or Priority Mail depending on package weight.

Do you ship internationally?
Yes! International orders are shipped via Canada Post Xpresspost International.

Can you rush ship my order?
Please email me at hello@mayacorona.com for rush orders.

Refunds

Do you accept returns? 

If you are not satisfied with your purchase for any reason, please contact us at hello@mayacorona.com Items may be returned in unused condition within 7 days of receipt. Original shipping charges are non-refundable. Return shipping costs are non-refundable, unless you are returning due to a defect in the product and I will be happy to cover shipping.